What are custom actions used for in workflows?

Custom actions in workflows are designed for executing specific tasks that add dynamism and flexibility to the workflow process. The primary use of custom actions is to perform operations such as executing scripts, making HTTP calls, or integrating with other services or systems. This capability allows users to automate responses to certain triggers or events within a workflow, thereby enhancing the overall efficiency and effectiveness of the process.

For instance, when a specific condition is met in the monitoring or observability setup, a custom action can be invoked to alert another system, modify configurations, or implement corrective measures without manual intervention. Such integration capabilities are vital for maintaining a high-performing application environment where automated responses lead to quicker resolutions and better management of resources.

The other options, while relevant to broader aspects of application management, do not directly pertain to the functionality and utility of custom actions in workflows. Monitoring application performance, creating user-access roles, and generating reports are important tasks, but they fall outside the specific operational context of executing scripts or making calls that custom actions facilitate within workflows.