What characterizes a successful user action in RUM?

A successful user action in Real User Monitoring (RUM) is characterized by actions that are meaningful and significant to the user's experience with an application. Trackable actions such as sign-ups or checkouts directly indicate user engagement and conversion, which are essential metrics for assessing the effectiveness of a website or application.

These actions typically represent key performance indicators for a business, showcasing user progression through critical touchpoints of their journey. By focusing on these specific, trackable actions, businesses can analyze how users interact with their services and identify areas for improvement, ensuring a better overall user experience.

While user frustration, arbitrary interactions with the site, and session durations can provide insights into user behavior, they do not specifically define successful outcomes. Instead, they may highlight potential issues or general engagement without emphasizing the successful completion of objectives that businesses value.