What is the purpose of maintenance windows in Dynatrace?

The purpose of maintenance windows in Dynatrace is to suppress alerts during known maintenance periods. When an organization schedules maintenance for its applications or infrastructure, it may expect temporary performance issues or downtime. By defining a maintenance window, Dynatrace will not trigger alerts for these anticipated issues, preventing unnecessary notifications to the operations team. This helps ensure that attention can be focused on genuine problems post-maintenance rather than on expected disruptions.

Using maintenance windows is crucial for effective incident management and for maintaining clarity in alerting, as it differentiates between routine maintenance impacts and critical incidents that require immediate attention. This minimizes alert fatigue and allows teams to concentrate on actual performance concerns without the distraction of alerts for planned maintenance activities.